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Carle only downstate hospital to hold ISO 9001 certification

Carle has been awarded ISO 9001 certification by the International Organization for Standardization (ISO).

ISO examined Carle’s policies and procedures, using updated, more stringent standards. Carle is one of 21 hospitals in the state and the only one in downstate Illinois to have certification.

ISO is a model used by businesses around to world to confirm consistent business operations and services. What makes ISO unique is reliance on the organization to establish, document, implement and maintain a quality-management system and continually improve its effectiveness. ISO principles help eliminate deviation and drive innovation, which strengthens patient and employee safety. 

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