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For third year in a row, Health Alliance earns J.D. Power member-satisfaction honors in region

State of Illinois employees considering their next round of coverage should note Health Alliance Medical Plans just earned – for the third year in a row – J.D. Power acclaim for “Highest Member Satisfaction among Commercial Health Plans in the Illinois/Indiana Region” in the J.D. Power 2019 Commercial Member Health Plan StudySM.

State of Illinois employees can benefit from the extra perks of Health Alliance coverage for the 2019 plan year, including:

  • Virtual Visits for interacting with a doctor or counselor anytime from your home or on the go.
  • College Extended Network Program, which provides coverage for out-of-area college students.
  • Assist America for quality emergency care 100 or more miles from home. Great for international travel.

To see the full list of State of Illinois benefits, go to

Those who have Health Alliance coverage don’t need to take action to keep it during the open enrollment period that ends May 31.

Many appreciate the connection between Health Alliance and the Carle health system.

The Commercial Member Health Plan Study measures satisfaction among health plan members throughout the United States. Health Alliance Medical Plans received the highest score in Illinois-Indiana in the J.D. Power 2017-2019 Commercial Member Health Plan Satisfaction Studies of customers’ satisfaction with their commercial health plan. For more information, visit

For more information about Health Alliance commercial, individual and Medicare healthcare coverage, visit

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