Central Illinois Business Magazine
GET TO KNOW THE CEO          February 2014

Mark Herriott is one of four family members who are operating partners of Herriott Group Inc.,


the umbrella organization for Herriott's Rental and Columbia Street Roastery.

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CIB] What was your first paying job?

[Mark Herriott] The family business. My first job outside of working with our father was at Jos. Kuhn & Co. It was a wonderful opportunity to learn about retail and see how another family business operated.

[CIB] What is the biggest challenge for you in your job on a daily basis?

[MH] I find it difficult to balance the amount of paperwork which is mandated in business today with what I enjoy the most, which is working directly with our restaurant, office and wholesale coffee and tea customers.

[CIB] What is the most satisfying part of your job?

[MH] The opportunity to work directly with our restaurant and wholesale customers where together we can create something special for their business. And the ability to take the raw materials we import (coffee and tea) and create products which meet our customers' expectations.

[CIB] What is the best advice you've received?

[MH] Growth and change always happens faster with a coach or training partner.

[CIB] What is the best advice you can offer other entrepreneurs or business leaders?

[MH] Find people who you can trust to give you straight-forward opinions based upon their experience and what they actually see in the marketplace. Ask them to share what has allowed them to succeed as well as what they learned from their mistakes.

[CIB] Who was/is your mentor and what did that person teach you?

[MH] My brother, David, has had the biggest impact on me from a business perspective. While we are the antithesis of each other, interestingly this has been our strength. Our ability to rely on each other when we were reconstructing and building the businesses allowed us to grow, change and learn from each other.

[CIB] What accomplishment are you most proud of?

[MH] Being a part of a family which has been able to create a new business (Columbia Street Roastery) and grow the other (Herriott's Rental) to a point where there is an opportunity for the fourth generations to participate.

[CIB] What do you like about Champaign-Urbana?

[MH]The eclectic "fabric" which has been created in this community from both a cultural and intellectual perspective.

[CIB] What are your hobbies?

[MH] Playing bridge and traveling with my wife, Marianne.



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Editor's Note

Made in Central Illinois

It was a couple of decades ago when Champaign-Urbana first was referred to as the “Silicon Prairie.” A tech consulting company — Pixo, previously known as OJC Technologies — formed around that time and is one of the success stories of the Silicon Prairie. Pixo President Lori Patterson said Champaign-Urbana has been a fertile ground for companies such as hers, and the community has now developed a “tech ecosystem” where activities at the University of Illinois and the Research Park provide resources for local tech companies.

You can read in this issue about what makes Pixo unique and how it has grown.

Champaign County is home to many manufacturers as well, and our February/March issue featured several businesses that made products here for customers worldwide.

That story has spawned a new feature for Central Illinois Business — Made in Champaign County. We’ve partnered with the Champaign County Economic Development Corp. to feature an area business in each issue and tell you a little about who they are and what they do. And we’ll venture outside Champaign County so you’ll learn about businesses in neighboring counties too.

Jodi Heckel is editor of Central Illinois Business magazine. She can be reached at 217-351-5695 or jheckel@news-gazette.com.